Okay, I've tried to be patient with InsightBB, but my patience has run out. The upgrade ended up taking more like three hours, which I'll freely acknowledge was mostly my fault (well, except for the Kmode STOP errors that kept occuring when the new NIC's driver would try and start...). However, things went from bad to worse when I actually tried to get an IP address from Insight.
It started out okay. I had to sit on hold for a while, which was expected. After waiting 30 minutes or so I finally renewed the adapters on Gatekeeper, expecting to see a shiny new address come up ready for use. That didn't happen. WAN00 (the primary external adaptor) renewed fine. After 60 seconds WAN01 timed out. Bloody "Server not found" or "Fatal server error" messages popped up. And kept popping up. Finally, after something like the 10th request, I got an address! Yippie! Oh...wait...it wasn't a shiny new IP. It's a friggin' PRIVATE, INTERNAL USE ONLY address. One of those "UNDER NO CIRCUMSTANCES CAN THIS BE USED TO CONNECT TO THE INTERNET" addresses. InsightBB it turns out DOESN'T SELL ADDITIONAL IP ADDRESSES. THEY SELL YOU HOOKUPS TO THEIR INTERNAL NAT DEVICE!!!
Insight, if I had wanted to use NAT to connect to the Internet, I would have just used my existing ISA2k solution! And I used to wonder why @Home went bankrupt...if they were run anything like InsightBB is I now understand completely. The worst thing about the "additional IP address" is that it costs me (after taxes, retirement, etc. adjustments to get net pay) 1 hour 9 minutes 54 seconds of work a month. For something that's completely worthless!
Any way, I'm now looking at ADSL. I'll be able to get a cheap deal through Purdue starting this fall, so I may switch. The only problem is speed, so more likely is that I'd go to a solution where one adaptor uses Cable and the other uses ADSL. The idiotic methods that must be used to do some things...
Disclaimer The opinions expressed herein are my own personal opinions and do not represent my employer's view in any way.